Privacy Policy
Verdandora (hereinafter referred to as “we”) operates exclusively as an online store. We value your privacy and are committed to protecting personal information collected during your use of our website and services. This Privacy Policy explains how information is collected, used, stored, and managed.
1. Scope of This Policy
This policy applies to all personal information collected through our website, including browsing activities, account interactions, order placement, customer inquiries, and other communications related to our online services.
2. Information Collection and Cookies
We use cookies and similar technologies to support essential website functions, enhance navigation, and understand how visitors interact with our pages. Cookies may collect technical data such as device type, browser information, and on-site activity patterns.
3. Use and Sharing of Information
Collected information is used to process orders, provide customer support, manage accounts, and improve overall service performance. Information may be shared only when necessary to complete transactions, operate website functions, or respond to user requests. We do not disclose personal information beyond these purposes.
4. Data Storage and Cookie Authorization
Personal information and cookie data are stored securely and retained only for as long as required to fulfill their intended purposes. Cookies are used with user awareness and may be managed or restricted through browser settings at any time.
5. User Rights
You have the right to access, update, correct, or request deletion of your personal information. You may also withdraw previously granted permissions related to data usage. Requests can be submitted by contacting us, and we will respond within a reasonable timeframe.
6. Legal Basis for Data Processing (GDPR Policy)
Our handling of personal information is based on the following lawful grounds under GDPR policy:
- Performance of a contract: Processing orders and delivering purchased services.
- Explicit consent: Managing newsletter subscriptions and informational communications.
- Compliance with legal obligations: Meeting requirements related to taxation, accounting, and regulatory matters.
- Legitimate interests: Improving user experience, maintaining website security, and preventing fraudulent activity.
Contact Information
Contact Address: 5381 Blackwell Road, Bartlett, TN 38134-8538, United States
Customer Service Phone: +1 (917) 495-7644
Customer Service Email: client@verdandora.com
Online Hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)